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Troubleshooting an R-Net system follows a logical progression. Use this step-by-step guide to walk through the diagnostic process, from simple user checks to identifying advanced fault indicators.
Trip Code Lookup
Instantly find trip codes by searching or filtering. This tool provides a quick and interactive way to diagnose R-Net system faults based on the comprehensive service manual.
| Code / Indication | Module | Reason / Trip Text | Required Action |
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Diagnostic & Testing Procedures
- Read and Note: For LCD modules, record Trip Text, Identified Module, and Trip Code. For LED modules, count the number of flashing LEDs.
- Switch Off: Immediately turn off the entire control system to prevent potential damage.
- Check Connections: Inspect all connectors on the identified module and throughout the system for secure mating and any signs of damage or corrosion.
- Check Battery: Verify battery condition, charge level, and the integrity of connections to the control system.
- Find Definition and Action: Use this tool to find the definition and perform the required troubleshooting actions.
- Restart and Test: After checks, switch the system on and cautiously test operation.
- Contact Service Agent: If the fault persists, switch off the system immediately. Do not use the wheelchair and contact an authorized service agent.
After any repair, perform these essential tests to ensure safe and correct operation before returning to service.
- General Inspection: Check that all connectors are secure, cables are undamaged, and components are securely mounted.
- Brake Test: On a level floor, slowly push the joystick in each direction (forward, back, left, right) until brakes engage. Listen for each brake operating correctly within two seconds of releasing the joystick.
- Drive Test: Test drive at both minimum and maximum speed settings, ensuring smooth control, acceleration, and deceleration.
- Gradient Test (with assistant): Test drive on the maximum rated gradient. Ensure the chair stops securely when the joystick is released and picks up smoothly when re-engaged.
- Lights & Indicators Test: Visually check all lights and indicators for correct operation and flash rates.
- Actuator Test:1 Check each actuator for correct movement and ensure mechanical end-stops function properly.
- Inhibit Input Test: Confirm that connecting a battery charger or other inhibit device correctly prevents the wheelchair from driving.
Overview
When a fault is detected by the device, an R-net trip code will be generated. The trip code will be shown on the joystick (if it is present and equipped with a graphic display). The trip code will also be logged in the R-net system and can be investigated using the R-net PC Programmer.
Understand the fundamental structure and operational flow of the R-Net system. This section visualizes core components and key data pathways.
R-Net System Flowchart
Diagnostic Confidence Funnel
Visualize the diagnostic process as a funnel, where each stage narrows down the potential causes of a fault, increasing confidence in the solution.
When faults occur, R-Net generates trip codes that point to specific issues. While hundreds of codes exist, they can be grouped into several key categories, giving technicians a starting point for diagnosis.
This chart shows a general distribution of fault types based on common trip codes. Communication and System errors often require firmware or configuration checks, while hardware-specific faults point to direct component issues.
Explore the interconnected components of the R-Net system. Click on any module to learn more about its function and position within the network.
Find a comprehensive collection of diagnostic guides and flash/trip code references to assist in troubleshooting R-Net systems.
Access the latest software, drivers, and programming tools for R-Net systems. Ensure your diagnostic and configuration tools are always up-to-date.
Browse our collection of instructional videos, product galleries, and technical sessions to enhance your understanding and troubleshooting skills.
At Amylior, our mission is to empower individuals through innovative mobility solutions. We are dedicated to designing and manufacturing high-quality power wheelchairs that enhance independence, comfort, and safety. Our values of integrity, innovation, customer focus, and commitment to excellence guide every decision we make, ensuring we deliver products that truly make a difference in people's lives.
OUR VALUES
Humanity
is the heart of our company.
We have a deep respect and great compassion for human beings inside and outside our organisation. We believe in people and we are committed to help.
Integrity
is the foundation of our business.
We are proud to work together openly with honesty, ethics and transparency through our daily interactions with our customers, colleagues and partners. We respect employment equity where everyone can contribute their very best.
Innovation
is the essence of our vision.
We are continuously moving forward, learning, improving, challenging the status quo by encouraging our employees to pursue new ideas that make a difference.
Excellence
is the goal in our performance.
It is the main driver in achieving our objectives. We believe this excellence highlights our leadership and firm determination to provide the best solution for each customer.
Passion
is the source of our creativity.
We share our motivation and commitment to energize, engage and inspire others. We all have a common purpose which is to provide the best customer experience and enjoy doing it.
At Amylior, our commitment is to innovation, quality, and unwavering support. We strive to create solutions that not only meet but exceed the expectations of those who rely on us for their daily mobility needs.
