Work@Home Seasonal FAQ
Teleflora LLC Teleflora Seasonal Staffing
http://www.teleflora.com
Mother's Day applications are currently closed, while all previous applications are processed. Updates to be posted once positions are filled.





Think working from home may be right for you?

At-home employment has become increasingly popular, and can be a fantastic option! Teleflora currently offers work at home positions in two branches of our Inbound department, 24 Hour Flowers and Lawson.

In Inbound, your primary responsibility will be to enter customer orders into our system. You will also provide assistance on existing orders by identifying, troubleshooting, and resolving customer concerns. Our 24 Hour Flowers calls are highly sales driven. Employees trained in this skill represent our member florists, taking orders and messages for them while they are unavailable. While sales is still an important part of our Lawson skill, the calls here are more equally divided between order placement and the resolution of any customer issues that may arise.

Primary job skills include dependability, good typing and computer navigation skills, excellent customer service and active listening skills; and the ability to learn new computer programs quickly. You must also be willing to work holidays such as Thanksgiving, Christmas, and Valentine's Day; and work extended hours if needed to meet company needs. Our seasonal schedules range from 20-40 hours per week.



Review the Home Office Essentials below for more information regarding what it takes to successfully work from the comfort of your home.

Thank you for your interest in Teleflora!



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Home Office Essentials
In order to maintain a professional level of service for our customers, Teleflora has a uniform set of technical and home office requirements for all of our work at home agents, both seasonal and permanent.

Computer Requirements
Internet Access Requirements
Telephone Line Access Requirements
Headset Requirements
Office Set-Up


Computer Requirements

Internet Access Requirements
  • Subscription to a reliable, high-speed, hard-wired, bi-directional Internet connection, DSL or Cable
    • No satellite or wireless Internet service
    • 5 Mbps download or greater
    • 1 Mbps upload or greater
  • Internet Explorer 8 or later


Telephone Line Access Requirements
  • Analog landline that meets one of these requirements:
    • Basic telephone service – traditional landline phone service using a dedicated copper pair to the home.
    • Cable – phone service from a Cable TV service provider.
    • Fiber-Optic – phone line provided by a local phone service.
  • A telephone line that you can dedicate for your use while working, and that you can use while also accessing the Internet. Please note, this phone line will not be available for personal household use during your shift hours.
  • The telephone must be a corded traditional telephone. No cordless, cellular/wireless or VoIP phones (Vonage, AT&T CallVantage, etc.).


Headset Requirements
  • You are required to purchase two different types of headsets – a USB headset for online training and a telephone headset for taking live customer calls.
  • The USB headset for online training plugs into your computer. The USB headset will be needed prior to your first day of training and will be used for ongoing training. A USB headset may range in price from $10-$30, and can be purchased at most stores that sell computer equipment or office supplies. The USB headset must meet these minimum requirements:
    • Features a microphone
    • Hands-free
    • Connects to your computer via a USB port.
  • The telephone headset to take calls will plug directly into your telephone base. The telephone headset is required in order to begin work. The headset can range in price from $15-$65 and can be purchased at major retailers and office supply stores. Because you will be wearing the telephone headset for long periods of time, it must be comfortable, and meet these minimum requirements:
    • Hands-free
    • Corded. All cordless headsets are unacceptable
    • Features a "noise cancelling" microphone


Office Set-Up



You are now ready to apply. The available positions are seasonal, with the potential for long-term or permanent employment for our highest performers.

Click the link below to submit your application to work from home:
Work@Home Application



If Teleflora seems like a good fit for you, but you don’t currently have all the equipment needed, we are also hiring in our call center locations. If you live within driving distance of Paragould, AR or Oklahoma City, OK visit the links below for more information about working in-office.

Paragould, AR

Oklahoma City, OK