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Training & Development Analysts Mbroh
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Classes
AliciaMarch
AliciaNovember
AliciaSeptember
CCM to FNOL
CSCC August 2019 LKH
CSCC August 2019 MAD
CSCC Internal Oct 2019 MAS
CSCC June 2019 LKH
CSCC March 2019 MAS
CSCC May 2019 LKH
CSCC May 2019 MAD
CSCC September 2019 LKH
CSCC September MAD 2019
DT RSS August 2019 TJ
DT RSS June 2019 DW
DT RSS June 2019 TJ
DT RSS Support
DT RSS TLs
ERS May 2019 MAS
FNOL Wave 3
Hertz NHT Wave 1 - TI
HERTZ REX - TI Wave 2
Hertz Rex Wave 6
Hertz Sales to REX
HERTZ|TIP - FNOL Wave2
Jam CSCC Wave 9
Jenyfer July
JenyferApril
Monique August
Monique CSCC June
Monique March 19
MoniqueMay
RSS 1
RSS June Wave 4 July 2019 MS
Sales Combo including Non-Resident - Wave 2
T3 Trainers
Telus ES CSCC Wave 1
Telus ES CSCC Wave 2
Telus ES CSCC Wave 3
Telus ES CSCC Wave 4
Telus ES CSCC Wave 6
Telus ES CSCC Wave 7
Telus ES CSCC Wave 8
TIP CCM Wave 7
TIP CCM Wave 8
TIP Hertz 22B
TIP HERTZ REX Wave 3
TIP HERTZ REX Wave 5
TIP Hertz Sales Wave 12
TIP HERTZ | REX Wave 7
TIP HERTZ | Sales Wave 23
TIP REX Wave 4
TIP REX Wave 8
TIP Sales Wave 5
TIP | HERTZ | SALES Wave 16
Toni
VXI Hertz CCM Wave 10
VXI Hertz CCM Wave 5
VXI Hertz CCM Wave 7
VXI Hertz REX Wave 1
VXI Hertz REX Wave 3
VXI Hertz Sales Wave 1
VXI Hertz Sales Wave 12
VXI Hertz Sales Wave 13
VXI Hertz Sales Wave 14
VXI Hertz Sales Wave 16
VXI Hertz Sales Wave 17
VXI Hertz Sales Wave 18
VXI Hertz Sales Wave 20
VXI Hertz Sales Wave 3
VXI Hertz Sales Wave 5
VXI Hertz Sales Wave 9
VXI JM CSCC Wave 1
VXI JM CSCC Wave 10
VXI JM CSCC Wave 11
VXI JM CSCC Wave 12
VXI JM CSCC Wave 13
VXI JM CSCC Wave 14
VXI JM CSCC Wave 15
VXI JM CSCC Wave 2
VXI JM CSCC Wave 4
VXI JM CSCC Wave 5
VXI JM CSCC Wave 6
VXI JM CSCC Wave 7
VXI JM CSCC Wave 8
VXI JM CSCC Wave 9
VXI JM DT RSS Wave 8
VXI JM DT RSS Wave 9
VXI sales Wave 4
Web: Sales Training - Raquel
Activities
Car Classes
Features and Benefits
Plate Pass
Quizzes
CSCC
Fuel & Copy Exercise
Website Exercise
Domestic Sales Course 2
Airline, Car, Res Entry and Time Codes
Canada, Hawaii and Puerto Rico
City Directory Quiz
Domestic Sales Course 3
After hours, Airport arrivals and Intercity Exercise
Reservation Changes
Value Added Euipment Knowledge Check
Domestic Sales Course 4
Additional Forms of Payment, Additional Operators and Coverage Exercise
Additional Tools Exercise
Commissions Exercise
Discounts and Frequency Programs Exercise
Enhanced Prepaid Product
Domestic Sales Course 5
Conventions and Tours
Guarantee and Restricted Cities Exercise
Multiple Reservation and Car Return Exercise
Offsell and Offsell Changes Exercise
Promotions Exercise
Request Reservations and Answers to Requests
Domestic Sales Course 6
Internet Bookings, Major Accounts and Additional Rate Type Exercise
Domestic Sales Mid Term and Final
Courses 1-4 Exam
Long Exam
ERS / RSS 2019
Accident Knowledge Check
HRD
ARI Fleet Replacements and Fleet Response Booking Quiz
Booking in HLES Quiz
Booking in PC Excalibur Quiz
Fleet Replacement Rental Quiz
HRD Final Exam
Sales Technique Quiz
State Farm Zone Pool Quiz
Transfer to Licensee
International Course 1
1. Country Code Exercise
2. Unit 1 Review
3. SIPP Codes Practice
4. Reference Pages Exercise
Combo: Country, City & World Area Codes
International Course 2
10. Coverage - LA, CA & AP World Area Exercise
11. Coverages Quiz
12. Coverage - EA World Area Exercise
13. Unit 2 Review
5. Rate Quotation Exercise
6. Non-Prepaid Exercise
7. Rates Exercise
8. Prepaid Exercise
9. Liability Exercise
International Course 3
15. Rate Hold Exercise
16. Supplemental Equipment Exercise
17. Unit Review #3
International Course 4
18. Promotions Exercise
19. After Hours Exercise
20. Chauffeur Drive Exercise
21. Delivery Exercise
22. Delivery Exercise #2
International After Hours Exercise
Review Exercise #1
Review Exercise #2
Loyaltyware
Loyaltyware Final Quiz
Knowledge Check - Authorization Hold
Knowledge Check - Prepaid Customers
Rates Knowledge Check
Sales Culture Class Quiz
Value Added Services & Products - Knowledge Check
Surveys
Interaction Survey
Interaction Survey - (copy)
