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Kathy Loecher
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Activities
NRF Customer Service
Build a Continuing Relationship
CS #4--GO THE EXTRA MILE
CS Assessment #5--Explaining Features and Benefits
Customer service "Theory terms" 1/2
Customer Service "Theory" terms page 2/2
Meet Your Customers' Needs
Servsafe
Chapter 1 Content Game - Providing Safe Food
Chapter 1 Vocabulary Games - Providing Safe Food
Chapter 10 Content Game - Cleaning & Sanitizing
Chapter 10 Vocabulary Games - Cleaning and Sanitizing
Chapter 2 Content Game - Forms of Contamination
Chapter 2 Vocabulary Games - Forms of Contamination
Chapter 3 & 4 Vocabulary Games - The Safe Food Handler & The Flow of Food
Chapter 3 Content Game - Policies for Reporting Health Issues
Chapter 4 Content Game - Checking Temperatures
Chapter 5 & 6 Vocabulary Games
Chapter 5 Content Game - Receiving and Storage Rules
Chapter 6 Content Game - Food Safety Temperatures
Chapter 7 Content Game - Rules for Food Service
Chapter 7 Content Game - Safe Serving Guidelines
Chapter 7 Vocabulary Games
Chapter 8 Content Game - HACCP Principles with Example
Chapter 8 Content Game - The Seven HACCP Principles
Chapter 9 Content Game - Sanitary Facilities & Pest Management
Chp 2 vocabulary
CNA - Chp 14 and 15 vocabulary
CNA- Chapter 1 vocabulary
CNA- Chp 2 Vocabulary
CNA- Chp 3/4 Vocabulary
CNA Chp 6 & 7 Vocab practice
CNA- Counts and Records Radial Pulse
CNA- Counts and Records Respirations
CNA- General care
CNA- Hand washing procedure
CNA- Modified Passive Range of Motion (PROM) for one knee and one ankle
CNA Unit 1 Key Terms
CNA- Unit 4 Key Terms
CNA-Dresses Client with Affected (weak) Right Arm
CNA-Maslow's hierarchy of needs
CNA-PPE Gown and Gloves
CNA-Unit 3, Personal Qualities of a Health Care Worker
Dementias
Learner Web Keeping People Safe Vocabulary
Missed CNA vocab list 1
Missed vocab list 2
Missed vocab list 3
Missed vocab list 4
Nutrition and Diets: purpose, foods included or excluded
Quizzes
NRF Customer Service
CS Assessment #1--Get to Know Your Customer
CS Assessment #2--Meet Your Customers' Needs - (1st)
CS Assessment #3--Building a Continuing Relationship - (1st)
CS Assessment #4--Go the Extra Mile - (1st)
CUSTOMER SERVICE PRE-CERTIFICATION TEST
Features and Benefits marketing quiz
Servesafe
Chapter 1 Content Test - Providing Safe Food
Chapter 1 Vocabulary Test - Providing Safe Food
Chapter 2 Content Test - Forms of Contamination
Chapter 3 Content Test - The Safe Foodhandler
Chapter 4 Content Test - The Flow of Food: An Introduction
Chapter 5 Content Test - The Flow of Food: Purchasing, Receiving, and Storage
Chapter 6 Content Test - The Flow of Food: Preparation
Chapter 7 Content Test - The Flow of Food: Service
Chapter 8 Content Test - Food Safety Management Systems
Foodborne Illness Matching
ServSafe Vocabulary Test - Chapter 7
ServSafe Vocabulary Test - Chapter 8
ServSafe Vocabulary Test - Chapters 3 & 4
ServSafe Vocabulary Test - Chapters 9 & 10
SS Chapter 1 Quiz: Providing Safe Food
SS Chapter 10 Quiz: Sanitary Facilities and Equipment
SS Chapter 2 Quiz: The Microworld
SS Chapter 3 Quiz: Contamination and Food Allergens
SS Chapter 4 Quiz: The Safe Foodhandler
SS Chapter 5 Quiz: The Flow of Food: An Introduction
SS Chapter 6 Quiz: The Flow of Food: Purchasing, Receiving, and Storage
SS Chapter 7 Quiz: The Flow of Food: Preparation
SS Chapter 8 Quiz: The Flow of Food - Service
SS Chapter 9 Quiz: Food Safety Management Systems
Blood Pressure Quiz
Dementia
Learner Web: Communication
LearnerWeb: Keeping People Safe Vocabulary Quiz
LearnerWeb: Controlling Germs
LearnerWeb: End of Life Care
LearnerWeb: Introduction to the Art of Caregiving Vocabulary
LearnerWeb: Nutrition
LearnerWeb: Patient Rights Vocabulary
LearnerWeb:Measuring Life Signs Vocabulary Quiz
PreCNA Final Exam
Respiration and Pulse Quiz
