QOW: 2010.10.24

This question of the week has two portions: (1) Learn more about referring questions by viewing a diagram and answering scenario based questions. (2) Let us know your hometown. This information will be used on the Student Directory if you're willing.

Part 1: Using the flowchart, decide what is the best way to assist a library user in the following situations.

Flowchart: http://aerilon.ucmerced.edu:5200/projects/stu/wiki/Referring_Questions.

Type in the letter of the correct answer. Look for Feedback after you answer each question.

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User Communication and Instruction Librarian
Kolligian Library
Merced, CA

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