Business Phone Etiquette

Just being able to prepare a well-detailed bankruptcy petition is not enough when you are working in the legal field. You also need to learn business phone etiquette and communication skills that enable you to do your job well and get along with people. If you do not do well on this quiz you may need "brushing up" on business phone etiquette. One website I recommend with a great amount of free education on business topics is http://officeskills.org/telephone_etiquette.html

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