Program Mastery Assessment: AT&T Main WE11.08.14

This assessment is intended to test how well you are familiar with the telephone operation. Kindly use all available resources. You may need to check and test the actual phones for some questions. Telephones are available from the phone lab.

Part 1: Essay, for items 1-15. Fill in the missing terms/phrases which will make each statement about the telephone operation correct for model CRL82212. Make sure to write the item number before each answer. E.g. 1. Telephone (pp19-20) (Note: Answer should be identical with what’s on the correct answer to merit a point.

Part 2: Fill-in-question. Modified True or False. Read each statement carefully. Write True if the statement is correct. If it's false, write the incorrect word and provide the appropriate answer next to it. E.g. False: Volume - Tone (1pt each)

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