Program Mastery Assessment: TECH WE12.19.15
This quiz is intended to test how well you are familiar with the telephone features. Kindly use all available resources. You may need to check and test the actual phone for some questions. Telephone is available from the phone lab.
Featured Model: DS6151 (Probing Questions)
Provide at least three probing questions on the following scenarios. Leading questions will not merit a point. Do not include "Is there any other phones connected on the same line", "Is this happening on all lines", "When did the issue started", "What type of jack do you have" and "Are all Hs's affected" as an answer. :)
This quiz is timed.
The total time allowed for this quiz is 30 minutes. |
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