Written Assessment - Vueling Italian & English
Dear candidate,
Please, assume that you are a Vueling Agent performing your role.
In this assessment, you will find an email from a Client. Your objective is to write the proper answer in Italian and in English.
Note that we are not judging the knowledge you may have regarding Vueling or procedures, we are assessing soft and written skills in your message to the client, such as:
Customization (using the client’s name)
Introduction
Acknowledgement
Development (what is the answer/solution/steps)
Extra Mile
Closure
TIP: aim for excellency and for what would like to get when contacting customer support!
To complete this exercise you have 20 minutes.
Good Luck!
This quiz is timed.
The total time allowed for this quiz is 20 minutes. |
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Please enter your Quia username and password. |
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