TQA PMA WE07.22.23

This assessment is intended to test how well Zoho is utilized in addressing customer's concern. Use your critical thinking. READ THE INSTRUCTIONS CAREFULLY before providing an answer.

NOTE: For Tech and OSG, take each scenario on a main agent’s POV.

This quiz is timed.
The total time allowed for this quiz is 45 minutes.

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Ira Ordoviz

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