OSG PMA WE11.18.23
This assessment is intended to test how well you are familiar with the call handling/ process. Kindly use all available resources.
Modified True or False. Indicate whether the statement is true or false. If false, choose the incorrect word and write the correct answer to make it true.
Sample: False. Replacement - Escalation
Note: Incomplete/ incorrect answers and not following instructions will not merit a point/s.
This quiz is timed.
The total time allowed for this quiz is 40 minutes. |
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