PO-TCO-04/LES-TO-04, Shift Manager (24-129901)

1. You have 4 hours to complete this written exercise.

2. This material is part of a selection process and is considered to be confidential. You are not to discuss any part of the exercise with anyone until after the official results are made public.

3. If you decide to withdraw, indicate clearly that you do not wish to have your exercise scored and that you voluntarily withdraw from this selection process.

4. If you experience physical or psychological indisposition of sufficient severity to interfere with your performance, it is your responsibility to inform me that you cannot undertake the exercise. If you choose to undertake or continue the exercise despite your indisposition you must accept the exercise results.

5. It is your responsibility to have access to a computer and internet in good working order. Please note technical difficulties may not be accepted as a reason for not completing and submitting the exercise on time.

6. In line with the Values and Ethics Code for the Public Service, we ask that you complete your exercise on your own. The responses you submit must be your original work. By submitting, you attest to its originality. You will be strictly forbidden from consulting any other individual.

7. By participating in this exercise you hereby certify that you have read the preceding instructions and have been cautioned, in writing, not to discuss the contents of this exercise.

The object of this exercise is to assess the following essential qualifications:
•Communication
•Change Leadership
•Conflict Management
•Develops Others
•Planning
•Problem Solving
•Stewardship
•Concern for Safety
•Team Leadership
•Quality assurance processes including identifying and managing risks
•Financial Management Practices
•Human Resources

Your ability to communicate in writing will be assessed throughout the written exercise. You are not to use point form in your answers. Please answer each question using full sentences.

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