BPA & Training ISD Survey


A red asterisk (*) indicates required questions.

  1. Your name:


  1. Your Role in the Project (select one or more accordingly): *
    Project Approver
    Subject Matter
    Expert (SME)
    Strategic Account Lead
    Collaborator
    Trainer
    Instructional Systems Designer (ISD)
    Implementation Manager
    Sr. Ops Manager
    Other (If selected, please explain below)


  1. Please explain if you selected "other" for question 2:


  1. BPA Section

    When you consider how the project was organized and managed by the BPA, what rating would you give to project management?*
    Very satisfied with project management
    Somewhat satisfied with project management
    Neither satisfied nor dissatisfied with project management
    Somewhat dissatisfied with project management
    Very dissatisfied with project management


  1. When you consider the collaboration activities/meetings that you participated in, what rating would you give to how the BPA facilitated collaboration (gathering ideas, suggestions and feedback from project participants)?*
    Very satisfied with collaboration activities/meetings
    Somewhat satisfied with collaboration activities/meetings
    Neither satisfied nor dissatisfied with collaboration activities/meetings
    Somewhat dissatisfied with collaboration activities/meetings
    Very dissatisfied with collaboration activities/meetings
    I didn’t participate in any collaboration activities/meetings, no comment


  1. When you consider the BPA work requested for this project and the documents and/or deliverables produced by the BPA, what rating would you give to how well the BPA delivered appropriate solutions?*
    Very much met expectations
    Somewhat met expectations
    Neither met or didn’t meet expectations
    Somewhat met expectations
    Very much did not meet expectations


  1. When you consider your communications with the BPA via email, JIRA, in-person and/or Skype, what rating would you give to how well the BPA communicated?*
    Extremely helpful communications
    Very helpful communications
    Somewhat helpful communications
    Not so helpful communications
    Not at all helpful communications


  1. When you consider the project deadline and/or individual document due dates agreed upon, what rating would you give to how well the BPA handled?*
    Very satisfied with project deadline and/or individual document due date
    Somewhat satisfied with project deadline and/or individual document due date
    Neither satisfied nor dissatisfied with project deadline and/or individual document due date
    Somewhat dissatisfied with project deadline and/or individual document due date
    Very dissatisfied with project deadline and/or individual document due date
    I was NOT aware of the deadline or due dates, no comment


  1. When you consider the process improvement ideas/suggestions provided by the BPA. What rating would you give to how well the BPA identified and shared process improvement concepts? You or the project team don’t have to have implemented the process improvement to comment.*
    Extremely helpful process improvement ideas/suggestions
    Very helpful process improvement ideas/suggestions
    Somewhat helpful process improvement ideas/suggestions
    Not so helpful process improvement ideas/suggestions
    Not at all helpful process improvement ideas/suggestions
    BPA did not offer process improvement ideas/suggestion


  1. When you consider the quality and ease of use of the documents/deliverables created by the BPA, what rating would you give?*
    Very satisfied with quality and ease of use
    Somewhat satisfied with quality and ease of use
    Neither satisfied nor dissatisfied with quality and ease of use
    Somewhat dissatisfied with quality and ease of use
    Very dissatisfied with quality and ease of use


  1. When you consider the BPA Supervisor’s participation and/or guidance throughout your project, what rating would you give?*
    Very satisfied with the BPA Supervisor’s participation and/or guidance
    Somewhat satisfied with the BPA Supervisor’s participation and/or guidance
    Neither satisfied nor dissatisfied with the BPA Supervisor’s participation and/or guidance
    Somewhat dissatisfied with the BPA Supervisor’s participation and/or guidance
    Very dissatisfied with the BPA Supervisor’s participation and/or guidance
    I didn’t have any interactions with the BPA Supervisor, no comment


  1. The BPA Team values your feedback and strives for continuous improvement. What ONE suggestion would you share that could improve the quality of the deliverables OR the service provided?


  1. Instructional Systems Designer (ISD) Section

    When you consider how the training project was organized and managed by the ISD, what rating would you give to project management?*
    Very satisfied with project management
    Somewhat satisfied with project management
    Neither satisfied nor dissatisfied with project management
    Somewhat dissatisfied with project management
    Very dissatisfied with project management


  1. When you consider the collaboration activities/meetings that you participated in, what rating would you give to how the ISD facilitated collaboration (gathering ideas, suggestions and feedback from project participants)?*
    Very satisfied with collaboration activities/meetings
    Somewhat satisfied with collaboration activities/meetings
    Neither satisfied nor dissatisfied with collaboration activities/meetings
    Somewhat dissatisfied with collaboration activities/meetings
    Very dissatisfied with collaboration activities/meetings
    I didn’t participate in any collaboration activities/meetings, no comment


  1. When you consider the training work requested for this project and the documents and/or deliverables produced by the ISD, what rating would you give to how well the ISD delivered appropriate solutions?*
    Very much met expectations
    Somewhat met expectations
    Neither met or didn’t meet expectations
    Somewhat met expectations
    Very much did not meet expectations


  1. When you consider your communications with the ISD via email, JIRA, in-person and/or Skype, what rating would you give to how well the ISD communicated?*
    Extremely helpful communications
    Very helpful communications
    cSomewhat helpful communications
    Not so helpful communications
    Not at all helpful communications


  1. When you consider the project deadline and/or individual document due dates agreed upon, what rating would you give to how well the ISD handled?*
    Very satisfied with project deadline and/or individual document due date
    Somewhat satisfied with project deadline and/or individual document due date
    Neither satisfied nor dissatisfied with project deadline and/or individual document due date
    Somewhat dissatisfied with project deadline and/or individual document due date
    Very dissatisfied with project deadline and/or individual document due date
    I was NOT aware of the deadline or due dates, no comment


  1. When you consider the Training ISD Supervisor’s participation and/or guidance throughout your training project, what rating would you give?*
    Very satisfied with the ISD Supervisor’s participation and/or guidance
    Somewhat satisfied with the ISD Supervisor’s participation and/or guidance
    Neither satisfied nor dissatisfied with the ISD Supervisor’s participation and/or guidance
    Somewhat dissatisfied with the ISD Supervisor’s participation and/or guidance
    Very dissatisfied with the ISD Supervisor’s participation and/or guidance
    I didn’t have any interactions with the ISD Supervisor, no comment


  1. When you consider the use of Work Instructions as part of the training activities, what rating would you give?*
    Very satisfied with how Work Instructions were used as part of training activities
    Somewhat satisfied with how Work Instructions were used as part of training activities
    Neither satisfied nor dissatisfied with how Work Instructions were used as part of training activities
    Somewhat dissatisfied with how Work Instructions were used as part of training activities
    Very dissatisfied with how Work Instructions were used as part of training activities
    Instructor-led Training was not conducted for this project


  1. The Instructional Design Team values your feedback and strives for continuous improvement. What ONE suggestion would you share that could improve the quality of the deliverables OR the service provided?





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