Scoping Survey for West End Project
Name (optional): 


  1. Business Unit
    MAS
    NAS
    HRO
    SBS


  1. Function
    Payroll
    RPO
    MyLife Advisor
    Implementations
    Client Services
    Teledata


  1. When you joined ADP, were you a

    Career Shifter
    Fresh Graduate
    Experienced Employee (defined as having interacted with foreign clients over the phone excluding Directory Assistance)


  1. If experienced employee, please indicate years of working with foreign clients over the phone (Directory Assistance not included)
    0-1
    1-2
    2-3
    3-5
    5+


  1. Have you lived overseas for at least 1 year?
    Yes
    No


  1. How likely are you to initiate a conversation with a foreigner you do not know?
    Likely
    Not Likely


  1. I often use English in non-work related conversations.

    Yes
    No


  1. I'm comfortable voicing out my opinions to superiors (teachers, bosses, etc.) when I disagree with them.

    Yes
    No


  1. On a scale of 1-5 with 5 being the highest, how familiar are you with North American culture? Ex. Food, sports, tradition/holidays, hobbies, etc.
    5 - Very familiar
    4 - Familiar
    3 - Neutral
    2 - Not too familiar
    1 - Not at all familiar


  1. Would you consider your Team Leader a "micro-manager" (tells you what to do and how to do it, often makes the decision for you, process-oriented or "by the book")?

    Yes
    No


  1. In your opinion, what makes it challenging to practice EOP at the workplace?





Marvicci Mendoza
Metro Manila