Enhanced Training on 360 and Irate customers

Please fill in anything you would like more detailed training on. IE: more in depth training on Tools bar in 360, or I am not sure how to deescalate an angry customer.
Name (optional): 


  1. What material or information do you feel needs to be enhanced surrounding the Dashboard 360?


  1. What material or information would you like to have in regards to dealing with irate customer?





ARC Smart
AZ