Upskilling - Agent Readiness Survey (Round 1)

Readiness survey for cross training.
Name: 


A red asterisk (*) indicates required questions.

  1. Do you feel you have sufficient knowledge to take SD calls/SRM tickets?*
    Very Sufficient
    Sufficient
    Not Sufficient


  1. Do you feel you have sufficient tools and supporting process to support you to take SD calls and SRM tickets?*
    Very Sufficient
    Sufficient
    Not Sufficient





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