Internet Connection and Headset Usage
Name: 


A red asterisk (*) indicates required questions.

  1. Office Location:*
    FL
    OH
    IA
    Remote prior to pandemic


  1. Your full first and last as it appears in the system:*


  1. Team Lead (Direct Supervisor) first name and last name*


  1. Department:*
    LOA
    DS
    Service Center
    Accommodations
    Program Support


  1. Rate your call quality 1 - 10 with one worst and 10 best:*
     
      1 2 3 4 5 6 7 8 9 10  
    Worst  Best


  1. Are you physically plugged in directly to your internet source (router or wall connection) or are you using a wireless connection?*
    Plugged in directly to router or wall connection
    Wireless
    Wireless, but can plug in if needed


  1. What type of internet service do you have (if you don't know please call your provider and ask)?*
    Dial-up
    DSL
    Cable
    Fiber optic/high speed
    Satellite
    Cellular
    Not Sure


  1. Who is your internet service provider?*


  1. Do you have a land-line phone connection?*
    Yes
    No
    Not currently, but can get one if needed


  1. Are you using a Sedgwick issued headset or own personal headset?*
    Sedgwick issued
    Personal headset


  1. Is your headset plugged into your monitor or your computer?*
    Wireless (not connected with cord)
    Headset connectedd with cord to monitor
    Headset connected with cord to computer unit


  1. What type/model of headset are you currently using?*





Darlene Bailey