Advanced Teller Training Self Eval

Please evaluate yourself on these topics using the following grading system:

Doesn’t Meet – Does not meet task expectations without direct and constant supervision. Does not understand job and/or related procedures.

Meets – Meets task/process expectations with minimal help or supervision. Has a decent understanding of job and related procedures. Knows how to locate and use resources.

Exceeds – Has met all task expectations with no supervision or help required. Has a thorough understanding of job and related procedures.

N/A – Not applicable. Teller has not done or practiced this process yet.

Name: 


  1. ACH Origination
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. ACH Distribution - Breakdown
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Transfer Deduction Authorization
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Loan Payment Option Form
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. ACH Dispute and Stop
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Corporate Check Stop Payment
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Personal Check Stop Payment
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Address Changes
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Adding/Removing Beneficiaries
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Snowbird Address Change
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Certificate Changes or Closeout
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Domestic Wires
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Foreign Wires
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. IRA (What this is)
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Canadian Cash Processes
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Canadian Check Processes
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Savings Bonds Processes
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Closing Checking Accounts/Club accounts/Savers
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Closing Memberships
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Name Changes
    Doesn't Meet
    Meet
    Exceed
    N/A


  1. Deciphering Warning Codes
    Doesn't Meet
    Meet
    Exceed
    N/A