Visible SPII Questionnaire







There is currently an initiative to mask Candidate SPII in our internal systems. Please complete this questionnaire to help us determine the impact of this change.

Name: 


A red asterisk (*) indicates required questions.

  1. What is your role?*
    Customer Care Agent - Phone
    Customer Care Agent - Email / Chat
    Level 2
    Special Project


  1. When the office was open, were you working in an office or from home?*
    Home Based
    Office Based


  1. Do you have the need to view a Candidate's full SPII (DOB, SSN, DL #) in our internal systems?*
    Yes
    No


  1. How frequently do you need to see a Candidate's full SPII (DOB, SSN, DL #)? *
    Fewer than 5 times per week
    Between 5-10 times per week
    More than 10 times per week


  1. Please provide examples of when a Candidate's visible full SPII (DOB, SSN, DL #) is needed.*