Customer Satisfaction Survey - Travel Agency Project
Name: 


A red asterisk (*) indicates required questions.

How would you rate our overall service?*
 
  1 2 3 4 5  
Poor  Excellent


Were Agents courteous and professional at all times?*
 
  1 2 3 4 5  
Poor  Excellent


How clearly did your Agents understand your personal travel needs?*
 
  1 2 3 4 5  
Poor  Excellent


Did Agents explore several options and offer the lowest fare according to your needs?*
 
  1 2 3 4 5  
Poor  Excellent


Please rate the presentation of your vacation based on information, website links, pictures, etc.*
 
  1 2 3 4 5  
Poor  Excellent


Did your Agents go BEYOND your expectations?*
Yes
No


Comments:
Mrs. S. D. Smith