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ZTP Policy and Case Documentation Acknowledgement
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A red asterisk (*) indicates required questions.
Agent Employee ID (e.g 230495, DO NOT include letter :U")
*
Agent Name (Last Name, Firt Name)
*
Team Manager
*
Deputy Manager
*
LOB
Non-Lodging Voice
Non-Lodging Chat
*
I hereby acknowledge that I have read and understand the process reminder for Case Documentation
Yes
Agree
*
I am made aware of the sanction and clauses under the Zero Tolerance Policy
Yes
Agree
*
Ana Marie Sanchez
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