ZTP Policy and Case Documentation Acknowledgement



A red asterisk (*) indicates required questions.


  1. Agent Employee ID (e.g 230495, DO NOT include letter :U")*


  1. Agent Name (Last Name, Firt Name)*


  1. Team Manager*


  1. Deputy Manager*


  1. LOB  *


  1. I hereby acknowledge that I have read and understand the process reminder for Case Documentation  *


  1. I am made aware of the sanction and clauses under the Zero Tolerance Policy  *