Agent Transfer Tracker
Name: 


A red asterisk (*) indicates required questions.

  1. Case Date Received - (MM-DD-YY)*


  1. Handling Agent Name (SSO ID)*


  1. Agent / Site Location  *


  1. Calling/SR agent tagline/Vnext name (SSO ID)*


  1. Itinerary #*


  1. S-Case*


  1. Conversation ID*


  1. Brand  *


  1. POS  *


  1. Was the Call Avoidable?*
    Yes
    No


  1. What could the Transferring Agent Do*


  1. Why was this invalid?*





Ana Marie Sanchez