Best Buy Total Tech
Name: 


A red asterisk (*) indicates required questions.

  1. Please select all that apply:

    Which of the following statement/s is/are true regarding Total Tech Membership*
    I know the features and benefits of the membership but I am struggling to put them into my own words and explain it to the customer
    I know the features and benefits of the membership but I feel challenged when fulfilling the customer's request under the total tech membership( COD Repair, discounted installation etc)
    I do not know the features and benefits of the membership and would need support in taking calls related to the membership


  1. What interventions or activities do you suggest so that your knowledge in this topic can be enhanced*





Training Team