PCV Callout Tracker - New



This is the new callout tracker to be used December 1, 2022 onwards.

Name


A red asterisk (*) indicates required questions.


  1. UNIQUE ID (Please make sure the unique ID is correct)*


  1. LOB*
    Non-Lodging Voice
    Non-Lodging Chat
    SuperAgents


  1. UID (Without the "u")*


  1. AGENT NAME*


  1. TEAM LEAD*


  1. DEPUTY MANAGER*


  1. STATUS*
    DISPUTE
    ACKNOWLEDGE


  1. FOR DISPUTES, ENTER REASON BELOW (Kindly send us an email with the screenshots/proof of the dispute)
    *Use subject line PCV Dispute | Unique ID | Date Disputed
    **Sample subject line PCV Dispute | 12345 | 11/29/22*