Short Chat Scrubbing - Cluster Angel


A red asterisk (*) indicates required questions.

  1. Scrubber*


  1. Date(MM/DD/YYYY)*


  1. Agent Name(Last Name, First Name)*


  1. Conversation id*


  1. Itinerary*


  1. Intent*


  1. Is short chat valid?
    Yes
    No


  1. Short Chat Primary Reason*
    Process/Policy Related
    Supplier Related
    Expedia Tools -Duplicate Chat Id
    Customer Driven
    Agent Related
    Others


  1. Sub Bucket 1*


  1. Sub Bucket 2*


  1. Chat Summary





Ana Marie Sanchez