US and Canada Specialty CCR Quick Pulse Survey | May 2023

Name (optional): 


A red asterisk (*) indicates required questions.


  1. Oracle #*


  1. Please select your LoB/Skill*
    Canada SPIKE
    Canada SPOC
    Canada PCA High Volume
    Canada PCA Voice
    Canada PCA Back Office
    Canada SRG
    US PCA Voice
    US PCA HV
    US PCA BO
    US HCC


  1. Please complete the paragraph.

    I like my current skill/tenure because...*


  1. Enumerate the Top 3 challenges you are encountering right now in your current skill/tenure that is impacting your attitude towards work that may lead to attendance issue or attrition. Please be specific if it's about support attitude, call types, company policy or process, incentives, etc, and briefly discuss why. *


  1. What concerns do you have about returning to the office?


  1. Please provide any suggestions or recommendations.*


  1. Your supervisor's complete name (Optional):*