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US and Canada Specialty CCR Quick Pulse Survey | May 2023
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Name
(optional):
A red asterisk (*) indicates required questions.
Oracle #
*
Please select your LoB/Skill
*
Canada SPIKE
Canada SPOC
Canada PCA High Volume
Canada PCA Voice
Canada PCA Back Office
Canada SRG
US PCA Voice
US PCA HV
US PCA BO
US HCC
Please complete the paragraph.
I like my current skill/tenure because...
*
Enumerate the Top 3 challenges you are encountering right now in your current skill/tenure that is impacting your attitude towards work that may lead to attendance issue or attrition. Please be specific if it's about support attitude, call types, company policy or process, incentives, etc, and briefly discuss why.
*
What concerns do you have about returning to the office?
Please provide any suggestions or recommendations.
*
Your supervisor's complete name (Optional):
*
Alorica Caesars Training
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