2023 CCST Survey - BUGTONG, MAY
Name (optional): 


A red asterisk (*) indicates required questions.

  1. May provides feedback in a positive and friendly tone.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May is able to answer my inquiry in a timely manner.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May provides help in a professional manner.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May respects my opinion.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May encourages me to express my point of view.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May is very knowledgeable with the product.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I feel comfortable asking my questions to May .*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May guides me to understanding the specific actions I need to take to resolve the customer's concern.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May remains calm and professional under pressure.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. May acknowledges her mistakes whenever she makes one.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please provide comments on what May should keep doing.*


  1. Please provide feedback on how May can improve her performance.*