2023 CCST Survey - ESTIBAR, DANIELLE
Name (optional): 


A red asterisk (*) indicates required questions.

  1. DANIELLE provides feedback in a positive and friendly tone.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE is able to answer my inquiry in a timely manner.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE provides help in a professional manner.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE respects my opinion.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE encourages me to express my point of view.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE is very knowledgeable with the product.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I feel comfortable asking my questions to DANIELLE.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE guides me to understanding the specific actions I need to take to resolve the customer's concern.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE remains calm and professional under pressure.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. DANIELLE acknowledges his mistakes whenever he makes one.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Please provide comments on what DANIELLE should keep doing.*


  1. Please provide feedback on how DANIELLE can improve his performance.*