JULY 2023 TRAINER SUPPORT EVALUATION SURVEY - KATE ALFARO

Please provide evaluation of your trainer performance for the current month
Name: 


A red asterisk (*) indicates required questions.

  1. Trainer visibility and reachability for both immediate and non-immediate queries.

    5 - ALWAYS
    4 - OFTEN
    3 - SOMETIMES
    2 - RARELY
    1 - NEVER
    *
    1 2 3 4 5


  1. Satisfaction level on trainer's supplemental support provided to the team (eg. floor support, huddles, coaching, knowledge upkeeps, infographics, refresher trainings, etc.)

    5 - VERY SATISFIED
    4 - SATISFIED
    3 - NEITHER SATISFIED OR DISATISFIED
    2 - DISATISFIED
    1 - VERY DISATISFIED
    *
    1 2 3 4 5


  1. Trainer's knowledge, familiarity, and expertise on the product/process under his/her scope.

    5 - EXCELLENT
    4 - GOOD
    3 - FAIR
    2 - POOR
    1 - VERY POOR
    *
    1 2 3 4 5


  1. Accuracy of answers, recommendations and resolutions you have received from your trainer regarding product/process related concerns and inquiries.

    5 - VERY ACCURATE
    4 - FAIRLY ACCURATE
    3 - ACCEPTABLE
    2 - SOMEWHAT INACCURATE
    1 - VERY INACCURATE

    1 2 3 4 5


  1. Trainer's alignment with recent process updates.

    5 - EXCELLENT
    4 - GOOD
    3 - FAIR
    2 - POOR
    1 - VERY POOR
    *
    1 2 3 4 5


  1. Were the materials/cheat sheet helpful when processing cases/reviewing processes?

    5 - VERY HELPFUL
    4 - HELPFUL
    3 - ACCEPTABLE
    2 - SOMEWHAT NOT HELPFUL
    1 - NOT VERY HELPFUL

    1 2 3 4 5


  1. Relevance of topics discussed during training and their applicability to day to day activities at work?

    5 - VERY RELEVANT
    4 - HIGHLY RELEVANT
    3 - FAIRLY RELEVANT
    2 - SOMEWHAT RELEVANT
    1 - NOT RELEVANT

    1 2 3 4 5


  1. Trainer's over-all performance, competence and suitability for the training role.

    5 - EXCELLENT
    4 - GOOD
    3 - FAIR
    2 - POOR
    1 - VERY POOR

    1 2 3 4 5


  1. Please indicate what you would have like for your trainer to provide more of to ensure a better training experience?
    *


  1. Please indicate what you would have like for your trainer to work on more to ensure an improved training experience moving forward?






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