NLC T3 Daily Tracker

Track and validate all T3 transfers.

Note: We should exhaust all of our resources first and make sure that the transfer is valid. Otherwise, this will be deemed chat avoidance.
Name: 


A red asterisk (*) indicates required questions.

  1. Agent Name*


  1. Supervisor Name*


  1. Date (PH)*


  1. Time (PH)*


  1. Chat ID*


  1. Intent/Chat driver*
    Voluntary Flight Exchange
    Voluntary Flight Cancellation
    ASC
    Credit Redemption
    Refund
    Seats
    Package
    Car standalone
    Hotel standalone
    Special Requests
    Receipt and Invoice request
    Itinerary resend
    Double charge/billing
    Pending charges
    Onekey
    Complaints
    Others


  1. Exhaust all resources and tools?*
    Yes
    No


  1. Reason for transfer*


  1. Name of who authorize the transfer (RH, TL, DM, GM ONLY)*


  1. Additional Remarks:*





Ana Marie Sanchez