HTR Floorwalk Tracker - New
Name: 


  1. Agent WMNID


  1. Agent Group
     


  1. Flagged While on 


  1. Flagged During 


  1. Tool In use 


  1. Intent 


  1. Carrier
     


  1. Itinerary


  1. Conversation ID


  1. IRROP Impacted?
    Yes
    No


  1. Reason for Long Call 


  1. Detailed Reason for Long Call





Ana Marie Sanchez