DAILY CHAT TRACKER

Name


A red asterisk (*) indicates required questions.


  1. UID (without "u")*


  1. Conversation ID*


  1. Itinerary #*


  1. Product  *


  1. Intent  *


  1. Sub Intent  *


  1. Is there an Outbound Call made?  *


  1. Outbound call for?  *


  1. Travel Stage  *


  1. Reason for Outbound  *


  1. Is the issue Resolved?  *


  1. Brief Description of the Call and Resolution provided (If ASC/IRROPS - what ASC/IRROPS related?)*


  1. NPS Prediction (1-6 Detractor; 7-8 Passive; 9-10 Promoter)*
     
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    10