One Desk EOD Error Tracker

Please make sure to send before EOS.
On the REMARKS column – Put the description of Error and OD Case # ( If Applicable )
Name: 


  1. Date - MM/DD/YYYY


  1. Agent Employee ID ( WITHOUT U )


  1. Conversation ID


  1. Error Type 


  1. Remarks - Put the description of Error and OD Case # ( If Applicable )





Ana Marie Sanchez