Basic Economy Fare checking guidleines

Quick bite | Executive Call Listening | FUP



A red asterisk (*) indicates required questions.


  1. UID (without "u")**


  1. Agent Name (Last Name, First Name)**


  1. Team Lead (First Name Last Name)**


  1. Deputy Manager (First Name Last Name)**


  1. I read and understand the Basic Economy fare checking guidelines*
    Yes
    No


  1. I understand when and how to offer alternate options for Basic economy fare tickets.*
    Yes
    No