General Guidelines in checking Agent Error / Common Agent Error

Quick bite | Executive Call Listening | FUP


A red asterisk (*) indicates required questions.

  1. UID (without "u")**


  1. Agent Name (Last Name, First Name)**


  1. Team Lead (First Name Last Name)**


  1. Deputy Manager (First Name Last Name)**


  1. I have read and understand the guidelines in checking agent error.*
    Yes
    No


  1. I understand what causes agent errors.*
    Yes
    No





Ana Marie Sanchez