Disconnected Call back Process

Quick bite | Executive Call Listening | FUP


A red asterisk (*) indicates required questions.

  1. UID (without "u")*


  1. Agent Name (Last Name, First Name)*


  1. Team Lead (First Name Last Name)*


  1. Deputy Manager (First Name Last Name)*


  1. I understand what steps to follow when calling a customer back after a disconnection.*
    Yes
    No


  1. I understand that not following the complete process of callback or dialing an incorrect number will merit a ZTP.*
    Yes
    No





Ana Marie Sanchez