T.A.S.K - Things Agents Should Know Update | January 30, 2024| Sign-Off

Alaska Airlines (AS) - BEF Fares - 50% Credit
Name Correction - Farelogix Creating a New PNR
Loyalty hubs
Price Guarantee Claims
Incorrect Emails Sent to Customer - Seat/ADA
Incorrect Emails Sent to Customer - (8th Nov to 29th Nov 2023)


A red asterisk (*) indicates required questions.

  1. UID (without U)*


  1. MLR Name (VAP NAME)*


  1. I understand about the Update with Alaska Airlines (AS) BEF Fares 50% Credit RET 3385.*
    Yes
    No


  1. I understand about the update with Name Correction- Farelogix Creating a New PNR RET 4084.*
    Yes
    No


  1. I understand about the New Loyalty Hubs which is similar structure to other hubs (like Flight, Car, and Compensation hubs).*
    Yes
    No


  1. I understand about the update for Price Guarantee Claims RET 2904/2713.*
    Yes
    No


  1. I understand about the Incorrect emails sent to customer for Seat/ADA RET 4166 and transactional emails for "Welcome and Password reset" RET 4162.*
    Yes
    No





Ana Marie Sanchez