PCV QA Tracker NLV 2024 - FOR QA's phone time
Name: 


A red asterisk (*) indicates required questions.

  1. EMPLOYEE NUMBER*


  1. Category (base on softphone)  *


  1. Conversation ID*


  1. Itinerary Number*


  1. Booking Amount (In USD)
    *


  1. Transaction Amount (in USD)*


  1. Pre-Check Done  *


  1. Pre-Check Done by:  *


  1. GDS Used
      *


  1. PNR (1 PNR per Entry)
    *


  1. Action Taken
      *


  1. Process Done
      *


  1. GEVR Used
    *
    Yes
    No


  1. If not used? Was there an error?  *


  1. What's the error? (Free Flow)
    *


  1. Is There an AOB?  *


  1. Reason For AOB 


  1. FOR MIDAS ONLY : MEMBER LOYALTY  *





Ana Marie Sanchez