LIO Chat Agent Tracker - May 2024
Name: 


A red asterisk (*) indicates required questions.

  1. POS*


  1. UID (without "u")*


  1. WMNID*


  1. Conversation ID*


  1. Itinerary # (if multiple separate it with comma)*


  1. Booking Amount (In USD)*


  1. Transaction Amount (in USD*


  1. Pre-Check Done by (Please indicate full name of TL/SME)  *


  1. GDS Used  *


  1. PNR (if multiple separate it with comma)*


  1. Action Taken  *


  1. Process Done  *


  1. Is there an error on GVR? If yes Please specify the error:*


  1. Did you attempt to use and document the FWR in checking the fare rules?*


  1. Is the usage of FWR successful? Yes/No( If no provide reason)*


  1. Airline Name and Airline code (Validating)*





Ana Marie Sanchez