NLC / LIO Outbound Tracker June 2024


A red asterisk (*) indicates required questions.

  1. Employee ID (Do not include " U " )*


  1. Agent Name MLR Format (Last Name, First Name)*


  1. Chat date (use Pacific Standard Time/PST)  *


  1. Chat ID*


  1. Itinerary Number*


  1. Agent Type*
    Non Lodging
    Translation


  1. Policy of the Booking*
    Refundable
    Non Refundable
    Partially Refundable
    Inside Penalty
    Changeable with Penalty
    Changeable without Penalty
    Voidable


  1. Reason for AOB (Describe in a brief sentence)*


  1. Name of Vendor
    *


  1. Time Stamp in calling the vendor (use Pacific Standard Time/PST)*


  1. Product*
    Flight
    Hotel
    Car
    Package
    Insurance
    Activity


  1. Dialed Number*


  1. Full name of your Approver*


  1. Is outbound call related to an IRROP?*
    Yes
    No


  1. What specific IRROP?
    *





Ana Marie Sanchez