PFB Knowledge Base


  1. Is the flow of the KB helpful?
    Yes
    No


  1. Does the KB have all the helpful information needed to use on your calls?
    Yes
    No


  1. What do you feel is missing from the KB?


  1. What would you like to see added or removed from the KB?


  1. Are there changes needing to be made to any policy or procedure?





Angela Graham