Training Survey (Sample)

Your feedback is wanted! The ABU Quality team provides updates, reminders, and training through various delivery methods. In order to ensure training content is useful and received in a way that is easy to digest, please answer the questions below.
Name (optional): 


A red asterisk (*) indicates required questions.

  1. Generally speaking, do you find ABU training content to be timely, appropriate and helpful?*
    Yes
    No


  1. We strive to develop and deliver training content that is informational and timely, based on audit findings, service expectations and needs identified by operations, client services and the client. Rate the attributes listed below.
    1= Excellent ... 5=Poor

            1 2 3 4 5      
      Training content Excellent  Poor  
      Personable trainers/auditors Excellent  Poor  
      Interactive Excellent  Poor  
      Informational Excellent  Poor  


  1. If you responded with a 4 or 5 to any of the above options, please explain:


  1. Do you utilize training content, including job aids, checklists, podcasts, A Team Announcements, and Tuesday Tips in team meetings and/or coaching sessions?
    Yes
    No


  1. Do you track your team's training training attendance, whether attendance to live training sessions or completion of quiz with recorded sessions when attendance to the live session is not possible?
    Yes
    No


  1. Do you review and track your team's quiz scores more often than not?
    Yes
    No


  1. Do you discuss areas of opportunity from post-training quizzes with individual colleagues or your team?
    Yes
    No


  1. Do you review audit findings with individual colleagues or team?
    Yes
    No


  1. The Quality Team utilizes a variety of delivery methods to share information. Please rate the delivery method as to the value add to your team. 1= Excellent ... 5=Poor

            1 2 3 4 5      
      Live training Excellent  Poor  
      Monthly Q&T Podcast Excellent  Poor  
      A Team Announcements (2 x/month) Excellent  Poor  
      Tuesday Tips (2 x/month) Excellent  Poor  
      Quarterly newsletter  Excellent  Poor  
      Recorded messages, demonstrating JURIS screens or process changes Excellent  Poor  
      Auditor desk sessions Excellent  Poor  


  1. If any training options listed above were scored with a 4 or 5, please explain:


  1. Share other methods of delivery you'd like to see from the ABU Quality Team


  1. Would you be willing to offer 30 minutes of your time to help shape future training experiences? Answer: Yes or No If Yes, please add your name above or provide your name in the free space below.


  1. If you could change one thing about training, what would it be?


  1. Free Response: What training topics would you like to see? What can our team do to improve the training content and delivery methods? Would you like to give a shout out to any of our quality team members?





Bobbijo Werren
Sedgwick's Amazon & DSP Training Department