Child Support Training Needs & Preferences Survey

Wisconsin Child Support Partner Training Team
We want to hear from you! Please take a few minutes to share your thoughts about what training would help you most and how you prefer to receive it.


  1. What training topics are you most interested in?
    (Please list any topics or subject areas you would like to receive training on)



  1. How do you prefer to receive training? (Check all that apply)
    Online instructor-led training (Zoom or Teams sessions)
    Live online panel-led discussion forum
    Recorded videos (watch at your own pace)
    In-person classroom
    Step-by-step guides or manuals
    Interactive eLearning modules
    Job shadowing or on-the-job coaching
    Other (please specify later)


  1. Are there specific issues or challenges you face with collections/enforcement that you'd like training on?
    Yes
    No


  1. Are there specific issues or challenges you face with collections/enforcement that you'd like training on? If yes please explain below.


  1. What additional collection-related topics would be helpful to cover?
    Outreach strategies before enforcement
    Handling noncompliance without court
    Data tools to identify collection opportunities
    Interpreting payment patterns and arrears
    Coordinating with other agencies (e.g., probation, employers)


  1. What additional collection-related topics would be helpful to cover? (continued) - Other Suggestions?


  1. Do you have suggestions for improving current training or onboarding programs?


  1. Are there any training gaps we haven't addressed?


  1. OPTIONAL: Your Information
    (Only if you'd like a follow-up or to participate in pilot opportunities)
    Name: ________________________________________________
    County/Agency: ________________________________________________
    Email: ________________________________________________



  1. Position:
    Director/Manager
    Specialist/Case manager
    Administration
    Other


  1. Positions Follow up:
    Other: Please specify other position





Child Support Partner Training Team