System Issue | Cluster Rog
Name: 


A red asterisk (*) indicates required questions.

  1. UID **(without "u")***


  1. Team Leader*
    Michael Olivar
    Nicca Bantillan
    Carlo Bonilla
    Bryan Nicolas
    Ann Jillian Patawaran
    NA


  1. Date (DD/MM/YY)*


  1. Call ID*


  1. Type of system issue*
    Booking Issue with BSA
    Booking Issue with customer's website
    Sanas issue (unable to hear the customer)
    Sanas issue (customer is having issues hearing the agent)
    Auto system issue resulted to auto disconnect
    Ghost call
    NA


  1. Issue reported to SOD via email/zoom with details & screenshot*
    Yes
    No





B2B PLS MNL - EXPEDIA