Financial Adjustments - Webinar 10/22/26

Please provide comments concerning this learning experience. We use your feedback to make future improvements to this and other distance learning courses.
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  1. Time in Child Support?*


  1. Title within your agency?*


  1. Self Evaluation

    Please review the following list of knowledge and skills statements. Rate your level of knowledge and/or skill in each area before completing this course.

            1 2 3 4 5      
      I can investigate collections on suspense reports to take action that allows appropriate distribution.  Very Low Very High  
      I can describe the Standard Money Flow and identify how KIDS handles collections. Very Low Very High  
      I can determine necessary actions to complete a manual adjustment. Very Low Very High  
      I can manage case and participant holds to ensure correct distribution.  Very Low Very High  
      I can identify when a refund is necessary and complete the refund. Very Low Very High  



  1. Please review the following list of knowledge and skills statements. Rate your level of knowledge and/or skill in each area after completing this course.

            1 2 3 4 5      
      I can describe the Standard Money Flow and identify how KIDS handles collections. Very Low Very High  
      I can determine necessary actions to complete a manual adjustment. Very Low Very High  
      I can manage case and participant holds to ensure correct distribution.  Very Low Very High  
      I can identify when a refund is necessary and complete the refund. Very Low Very High  


  1. Course Structure and Content

    The additional readings (e.g., Fact Sheets, Policy Manuals) aided in my learning.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree



  1. The external activities (e.g., workbooks, practice exercises, etc.) have clear instructions.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The external activities (e.g., workbooks, practice exercises, etc.) helped me apply the content of the course to my daily job.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The printable course materials (e.g., desk aids, summary, workbooks, Participant Guides) are relevant and of value.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I will be able to immediately use and apply the strategies, best practices, and other ideas in my job.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. The demonstrations in communicating the Financial Adjustments processes were effective.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Course Delivery

    The methods of learning (reading, interaction, videos, etc.) changed frequently enough to keep me engaged (i.e., I was not bored or tempted to do other work while completing this course).
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree



  1. The activities, exercises, and examples are realistic and true-to-life.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. What part of this course did you find most useful and interesting?


  1. What aspects of this course detracted from your learning?


  1. Was this course easy to use (e.g., navigation, instructions, technical aspects)?
    Yes
    No


  1. If No, why?


  1. Rate this course in terms of the trainer's expertise, clarity, time management, and ability to answer questions.

            1 2 3 4 5      
      Expertise Very Low Very High  
      Clarity Very Low Very High  
      Time Management Very Low Very High  
      Ability to Answer Questions Very Low Very High  


  1. As a result of this training, I feel more confident in my capacity to work within the KIDS system.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. What would you do to improve this course?
    No improvements needed
    Provide more appropriate information before the webinar
    Reduce the amount of content covered
    Increase the amount of content covered
    Slow down the pace in the webinar
    Speed up the pace in the webinar
    Allot more time for the webinar
    Reduce the time allocated for the webinar
    Other


  1. If Other, please specify.


  1. Additional Comments.