Needs Assessment for North Seattle Community College Bookkeeping Program

We are in the process of revising our entry-level accounting program to better serve local employers needs. Your time in completing this short survey would be extremely valuable and much appreciated.

When filling out the survey, please keep in mind the requirements you seek for entry-level accounting positions. Thank you!
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Name: 


  1. What job titles do you normally hire for?
    Accounting Clerk
    Accounts Payables Clerk
    Accounts Receivables Clerk
    Accounting Assistant
    Bookkeeper
    Accounting Associate
    Fiscal Technician
    Accounting Representative
    Office Clerk


  1. How essential are the following technical skills?

            1 2 3 4 5      
      Compute deductions for income and social security taxes. Not needed Mandatory  
      Calculate costs of materials, overhead and other expenses, based on estimates, quotations and price lists. Not needed Mandatory  
      Compiling budget data and documents, based on estimated revenues and expenses and previous budgets. Not needed Mandatory  
      Completing and submitting tax forms and returns and other goverment documents. Not needed Mandatory  
      General office duties, such as filing, word processing, answering phones. Not needed Mandatory  
      Composing and editing business correspondence including memos, e-mails and letters. Not needed Mandatory  
      Intermediate skills in Excel Not needed Mandatory  
      Intermediate skills in Great Plains Not needed Mandatory  
      Intermediate skills in Peachtree Not needed Mandatory  
      Intermediate skills in Quickbooks Not needed Mandatory  
      10-key speed greater than 10,000 kph Not needed Mandatory  


  1. Any comments on the question above?


  1. How important are the following general job skills in completing the duties of the position?

            1 2 3 4 5      
      Communication by telephone Not Important Extremely Important  
      Communication by email  Not Important Extremely Important  
      Communication face-to-face Not Important Extremely Important  
      Troubleshooting - determining causes of errors and best course of action to fix them Not Important Extremely Important  
      Service orientation - actively looking for ways to help people. Not Important Extremely Important  
      Decision making - weighing relative costs and benefits of potential actions and choosing the most appropriate one. Not Important Extremely Important  
      Multi-tasking - the ability to shift back and forth between two or more activities. Not Important Extremely Important  
      Customer service skills Not Important Extremely Important  


  1. Any comments on the question above?





Sara Stapleton
ESL Instructor
North Seattle Community College
Seattle, WA