Survey Template (COPY THIS TEMPLATE)


A red asterisk (*) indicates required questions.

  1. Using the scale below, please rate the training program for overall content, quality, ease of use and understanding.*

            1 2 3 4 5      
      Product or Service Information Poor Excellent  
      Quizzes Poor Excellent  
      Activities Poor Excellent  


  1. Using the scale below, please rate the content for the following sections of the program.*

            1 2 3 4 5      
      Describe Product and/or Service Too basic Difficult  
      Qualifying Member Profiles Too basic Difficult  
      Product/Service Features & Benefits Too basic Difficult  
      Needs Identification Questions Too basic Difficult  
      Typical Questions from Members Too basic Difficult  
      Typical Member Objections Too basic Difficult  
      Possible Closing Questions Too basic Difficult  


  1. There are times when individuals want to apply what they have learned but "barriers" in the job make it difficult to do so. Which of the following barriers, if any, will make it difficult for you to use what you have learned in this training program? Please check all items that are true for you.*
    Limited coaching or reinforcement by my manager or supervisor for this product/service knowledge.
    I lack time to use the product/service knowledge.
    There are limited opportunities for me to use the product/service knowledge.
    I lack the tools and other resources I require to use the product/service knowledge.
    I lack the information I need to apply the product/service knowledge.
    I am not expected to use the product/service knowledge.
    Other: (Please specify) in section below


  1. If your answer was "other" in question 3 please specify below


  1. In spite of any barriers you may have identified, please indicate which of the following is closest to the percentage of content you expect to use on the job?*
    0%
    25%
    50%
    75%
    100%


  1. Please rate this training program on an overall basis.*
    Poor
    Below Average
    Average
    Above Average
    Exceptional


  1. Please provide any other comments about the training program.





Membership Department