CCL- Introduction to AirMiles Applications

The purpose of this Survey is to determine your training needs for AirMiles applications.

Please provide your valuable input by end of day, Monday, April 13th. Thank you.
Name: 


A red asterisk (*) indicates required questions.

  1. How long have you been a CCL?*
    3 months
    6 months
    More than 6 months


  1. What outcomes are you looking to achieve from this training?
    *


  1. How much time are you willing to devote to this training?

    *
    no more than 2 hours per week
    3-4 hours per week
    4-6 hours per week


  1. Which applications would you require training on to better assist you during SBS or evaluating calls? *
    AMMIS OR ADS
    ACMS
    TMS
    SABRE
    CCM
    SHIPPING & TRACKING
    ANY OTHER (PLEASE SPECIFY)


  1. Is there any other training that you require?





Customer Care Training & Development
Toronto