Collections 2008 VOICE Survey Progress Check- V1

Please take a few moments to answer the questions below concerning the 2008 VOICE Survey. Your responses are anonymous. Thank you!


  1. Please rate the progress we have made on the following Voice survey item: At work, my opinion counts.
    This issue has improved and it is no longer an issue for me.
    This issue is improving, but there is still an opportunity to improve.
    This issue has not improved and it continues to challenge our group.
    This issue has gotten worse and it continues to challenge our group.


  1. Please rate the progress we have made on the following Voice survey item: Processes and procedures are in place to help me do my job effectively.
    This issue has improved and it is no longer an issue for me.
    This issue is improving, but there is still an opportunity to improve.
    This issue has not improved and it continues to challenge our group.
    This issue has gotten worse and it continues to challenge our group.


  1. Please rate the progress we have made on the following Voice survey item: The amount of stress I experience on the job is manageable.
    This issue has improved and it is no longer an issue for me.
    This issue is improving, but there is still an opportunity to improve.
    This issue has not improved and it continues to challenge our group.
    This issue has gotten worse and it continues to challenge our group.


  1. Please rate the progress we have made on the following Voice survey item: Overall, my manager is effective in his/her role.
    This issue has improved and it is no longer an issue for me.
    This issue is improving, but there is still an opportunity to improve.
    This issue has not improved and it continues to challenge our group.
    This issue has gotten worse and it continues to challenge our group.


  1. Please rate the progress we have made on the following Voice survey item: I am satisfied with the policies and programs available to help me balance my work and life commitments.
    This issue has improved and it is no longer an issue for me.
    This issue is improving, but there is still an opportunity to improve.
    This issue has not improved and it continues to challenge our group.
    This issue has gotten worse and it continues to challenge our group.


  1. What other comments would you like to share?





OD&L
TX