VOICE FOLLOW-UP SURVEY: OPERATIONAL ACCOUNTING - AUG 2009


  1. In my workgroup, the employees I work with are committed to doing quality work.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. In my workgroup, there is an environment of openness and trust.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. In my workgroup, employees are treated honestly and with respect.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. My workgroup lives up to HDFS' stated values and operating philosophies.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. In my workgroup, employees cooperate with each other to get the job done.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. There is good cooperation between my workgroup and other parts of the organization.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. My workgroup manages change effectively.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Communication within my workgroup is timely.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. My workgroup makes it easy for our customers to do business with us.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. My workgroup exceeds our customers' expectations in terms of the services and products we deliver.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. My workgroup effectively resolves conflicts when they arise.
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. In my workgroup, individuals are held accountable for meeting performance objectives.
      1 2 3 4 5  
    Strongly agree   Strongly disagree





OD&L
TX